Thursday, September 10, 2015

On Live Updates

Dear Houston Metro:

If you promise "real-time estimated arrival information"...
... and line X runs every 30 minutes, with scheduled stops at intersection Y at 7:56, 8:26, 8:56, 9:26, and 9:56...
... and line X originates at a station ten minutes away from intersection Y...
... and I arrive at intersection Y at 7:47...
... and I wait at intersection Y until 8:10, at which time I send a text to the arrival information service...
... and the bus is actually four minutes away...
... and the next departure from the originating station is at 8:16...
... then it represents an EPIC fail on your part to respond with the following estimated arrival information:
X/W: 8:26/RT; 8:56/RT; 9:26/SC; 9:56/SC